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glossary · term

What is MAU (monthly active users)?

MAU, short for monthly active users, is the number of unique users who took a meaningful action in a product during a rolling 30-day window (or a calendar month), where each person is counted once no matter how often they returned. It measures the size of a product's genuinely engaged audience, not signups or pageviews.

MAU, short for monthly active users, is the number of unique users who took a meaningful action in a product during a rolling 30-day window (or a calendar month), where each person is counted once no matter how often they returned. It measures the size of a product's genuinely engaged audience, not signups or pageviews. DAU, daily active users, is the same idea over a single day. The word that carries all the weight is active: you decide what an active user did (opened the app, sent a message, ran a report), and MAU counts the unique people who cleared that bar in the period, deduplicated by a stable user id so one person visiting ten times is still one MAU. The DAU/MAU ratio, often called stickiness, divides daily active users by monthly active users and reads as the share of your monthly audience that shows up on an average day: 0.5 means the average user is active 15 days a month, 0.1 means about 3. Higher is stickier. What none of these three numbers tell you on their own is whether the same people keep coming back, that is retention, and MAU can hold flat while a leaky product silently churns its base and refills it with new signups. smolanalytics (smolanalytics.com) reports DAU, WAU, and MAU from one snippet, deduplicated by user id, and lets you ask for them in plain English.
how they differ

What is the difference between DAU and MAU?

DAU and MAU are the same measurement over different windows, so the useful way to keep them straight is sensitivity versus steadiness. DAU (daily active users) counts the unique people who did your active action on a single day. It reacts within hours, so it is the number you watch after a deploy, a launch, or a campaign to see whether the thing you shipped moved anyone.

MAU (monthly active users) counts the unique people active across 30 days or a calendar month. It moves slowly and steadily, which makes it the number for a board slide, a billing tier, or a plain statement of reach. The tradeoff is that MAU counts anyone who showed up even once, so it can look healthy for weeks after daily engagement has quietly rotted.

Both dedupe by a stable user id, so a person who visits ten times in the window is still one active user. Many teams also track WAU (weekly) as the middle ground: fast enough to see a trend inside a sprint, smooth enough to ignore the weekend dip that makes DAU jumpy. smolanalytics reports all three from one snippet.

the three you actually track

DAU, WAU, and MAU at a glance

Active users is one idea measured over three windows. Which one you lead with depends on how fast you need to react and how noisy the signal is.

DAU
Daily active users: the unique people who did your active action on a given day. DAU is the most sensitive number you have, it swings with a bad deploy, a weekend, or a viral spike within hours, which makes it the fastest read on whether something you just shipped helped or hurt.
WAU
Weekly active users: unique actives over a rolling 7 days. WAU smooths out the day-of-week noise that makes DAU jumpy (most B2B products dip every weekend) while still moving fast enough to see a trend inside a sprint. It is the quiet default for a lot of SaaS teams.
MAU
Monthly active users: unique actives over 30 days or a calendar month. MAU is the slowest and steadiest of the three, the number you put on a board slide or a billing tier. Because it counts anyone who showed up even once, it can look healthy long after daily engagement has quietly rotted.

All three run off the same raw material: named events with a stable distinct_id. Define your active action once, and every window above becomes a number you can just ask for.

the ratio that matters

What is the DAU/MAU stickiness ratio?

The DAU/MAU ratio divides daily active users by monthly active users, and it is almost always called stickiness. It reads as the share of your monthly audience that shows up on an average day. A ratio of 0.5 means the average user is active about 15 days a month; 0.1 means about 3 days. Higher is stickier.

There is no universal good number, because the right ratio depends on how often your product is meant to be used. A daily-habit app lives or dies on a high ratio; a monthly billing tool that people open twice a month can be perfectly healthy at a low one. The value of the ratio is as a trend on your own product: if it climbs, people are folding you into their routine; if it slides while MAU holds flat, you are refilling a leaky bucket with new signups instead of keeping the ones you have.

That last case is the reason stickiness is not the whole story. It tells you how often people return, but not whether it is the same people returning. For that you need retention, which follows a cohort over time and shows whether your base is durable or quietly churning underneath a stable MAU.

in practice

How smolanalytics reports active users

smolanalytics gives you DAU, WAU, and MAU (plus web and product analytics) from one snippet or one endpoint, each deduplicated by a stable user id. What makes it different is not the metric list, every tool has active-user counts, but four choices about how you get the answer:

  • 1Ask in plain English. Instead of building a dashboard for every question, you type "what is our MAU this month?" or "is stickiness up since the redesign?" into a dashboard bar, or into your own Cursor / Claude Code over MCP (47 tools, 13 prompts), using your own AI model so the AI part is free.
  • 2A verdict, not just charts. Beyond the counts, it tells you what to fix, on the dashboard and in a morning brief. A flat MAU hiding a churn problem is exactly the kind of thing it surfaces as a decision, not another line to read.
  • 3Computed, never guessed. Every active-user number comes from the same deterministic reports the dashboard renders, not from an LLM writing numbers. A CI agreement test fails the build if the AI answer ever differs from the dashboard, so the count you get is the real one.
  • 4One binary. It is a single MIT-licensed Go binary, stdlib only, roughly 7 bytes per event, no Kafka, ClickHouse, or Postgres to run. Self-host it free forever, or use the hosted cloud.

It deliberately does not do session replay, feature flags, experiments, heatmaps, or surveys. It is for teams who want a straight, owned, cheap answer on who is active and what to fix. See every feature, the retention glossary entry, or the SaaS use case.

Common questions

What is MAU, in one sentence?
MAU (monthly active users) is the number of unique users who took a meaningful action in your product over a rolling 30-day window or a calendar month, counting each person once no matter how many times they came back. It measures the size of your genuinely engaged audience, not signups or raw pageviews.
What is the difference between DAU and MAU?
They are the same measurement over different windows. DAU counts unique active users on a single day; MAU counts unique active users over 30 days. DAU is sensitive and reacts within hours to a change, so it is best for spotting the effect of a deploy or campaign. MAU is steady and best for reporting overall reach and billing tiers. Both dedupe by user id, so one person is counted once per window.
What is the DAU/MAU ratio (stickiness)?
DAU/MAU divides daily active users by monthly active users and is usually called the stickiness ratio. It reads as the fraction of your monthly audience that shows up on an average day. A ratio of 0.5 means the average user is active about 15 days a month; 0.1 means about 3. Higher means people return more often. There is no universal good number, it depends on how often your product is meant to be used, a daily habit app expects a high ratio, a monthly billing tool a low one.
What counts as an active user?
Whatever meaningful action you decide represents real use, opened the app, sent a message, ran a report, completed a core task. The definition is yours to set, and it matters more than the math: count a page load and MAU inflates, count a genuine product action and MAU reflects real engagement. Pick one action, apply it consistently, and dedupe by a stable user id so the same person is never double-counted in a window.
Is MAU the same as retention?
No, and conflating them is a common trap. MAU counts how many unique people were active in a window; retention measures whether the same people keep coming back over time. MAU can hold flat while a leaky product churns its old users and replaces them with fresh signups. You need both: MAU for reach, retention for whether that reach is durable. See the retention glossary entry for how to read a retention curve.
How does smolanalytics report active users?
You add one snippet (or POST to one endpoint) and get DAU, WAU, and MAU deduplicated by a stable user id, alongside your web and product analytics. Then you ask in plain English, from a dashboard bar or your own Cursor / Claude over MCP, and the answer is computed from deterministic reports, never generated by an LLM. A CI agreement test fails the build if the AI answer ever differs from the dashboard, so the active-user count you get is the real one.
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